Employment Opportunities

Pinebrook Family Answers

As a leader in the field of social services and behavioral health for children, young adults and families, our goal is to hire well-qualified, highly-skilled employees. Pinebrook Family Answers’ staff are highly valued in the community for their commitment to helping children, families and seniors in need. Each employee not only plays a critical role in the lives of the individuals we serve, but in the successful outcomes they achieve. In order to respond adequately to the needs of our diverse community, professionals with bilingual (English and Spanish) skills are also valuable additions to our staff.

Pinebrook Family Answers provides a competitive benefit package and a supportive work environment for our employees to grow professionally. A PA criminal history check, child abuse clearance, FBI fingerprint check, and drug test are required for all positions. Certain positions may require a valid PA driver’s license, a clean driving record, or two (2) step TB testing.

Available Positions – Full Time

Medical Receptionist – Easton

JOB SUMMARY:  Under the supervision of the Sr. Clinical Program Manager, the incumbent completes tasks related to admissions for outpatient services, including intake, processing and follow-up record keeping of all clients in the behavioral health program, including archiving and discharges.  The incumbent also assists the consulting medical professionals in the management of patient records and services. In addition, s/he greets visitors, handles incoming telephone calls, and assists with patient flow.  S/he facilitates scheduling using the electronic health record and performs selected clerical functions.

QUALIFICATIONS:. The incumbent of this position must have a high school diploma and one to two years of experience with medical records and patient admissions in the human services or medical field. S/he must have strong interpersonal and customer service skills, be computer proficient in standard applications, well-organized and able to multi-task. S/he must have a warm, friendly personality and the ability to handle a busy telephone system as well as the ability to respond professionally to inquiries at the front desk and among the medical community.  The incumbent must demonstrate sensitivity to the cultural and socioeconomic differences present among the Agency’s defined service population.

Mental Health Liaison

JOB SUMMARY: The primary responsibility of the Allentown Police Department Mental Health Liaison is to work closely with the Police Department in order to assess individuals with mental illness who come into contact with the police, in order to refer individuals to the appropriate services, reduce recidivism, and to promote the Recovery Model. The MH Liaison is supervised regularly by the Program Supervisor and weekly by a Clinical Supervisor, as well as annually evaluated by the Program Supervisor.

QUALIFICATIONS:  Education and Experience: M.A. or M.S. preferred, ideally in human services and at least 5 years of experience in human services.

Skills: Excellent interpersonal skills; strong bilingual written and spoken communication skills; good organizational and record-keeping skills; phone and word processing skills; ability to effectively respond to the needs of individuals and groups as well as ability to portray and maintain professional boundaries are a must; familiarity with and skills in dealing with mental health clients, families, issues, and service delivery systems; ability to understand and empathize with individuals, obtain needed information in order to assist individuals, guide individuals through simple problem-solving steps, provide information and referrals, and evaluate whether there is a need for psychiatric services; the commitment to empowering others to solve their own problems; valuing a nurturing family as the ideal environment for a person; conviction about the capacity of people to grow and change; awareness and sensitivity to the service population’s cultural and socioeconomic characteristics; ability to establish a respectful relationship with persons served to help them gain skills and confidence; the ability to work collaboratively with other personnel and/or service providers or professionals; the capacity to maintain a helping role and intervene appropriately to meet service goals; own transportation and clean driving record.

Available Positions – Part Time

Part-time flexible Psychotherapist

JOB SUMMARY:  Under supervision of an administrator in the outpatient clinic, the incumbent of this position provides psychotherapy to children and their caregivers, as well as adults referred to the Agency’s outpatient behavioral health service. Given that part-time flexible therapists … Continue reading

Certified Registered Nurse Practitioner

  JOB SUMMARY:  In collaboration with the Director of Behavioral Health Services, the incumbent of this position will co-manage and provide care for the Agency’s outpatient clients.  S/he will complete documentation in accordance with agency requirements as outlined in the … Continue reading


JOB SUMMARY: The Agency’s licensed Psychiatrist will provide psychiatric care for clients referred to the Agency’s outpatient clinics and be willing to travel to all locations or via tele-psychiatry as needed.  S/he will complete required documentation for psychiatric care provided in … Continue reading

Visitation Monitor

JOB SUMMARY: Under the supervision of the Transportation and Visitation Program Supervisor, provides transportation and monitoring of family visits. The incumbent must commit to accepting a minimum of two(2) assignments per month. S/he ensures the safety of children at all … Continue reading


Department: Transportation and Visitation Hours: Part-time Flexible JOB SUMMARY: Under the supervision of the Transportation and Visitation Program Supervisor, transports children placed in foster care and other residential settings to and from family visits and other appointments. The incumbent must … Continue reading

Homemaker-Health Aide

Department: Homecare Hours: Part-time Flexible JOB SUMMARY: Homemaker-Health Aides provide hands-on personal care to the elderly, disabled, and/or handicapped individual in addition to providing a clean, healthy environment for clients and their families. Homemaker-Health Aides are supervised on a day-to-day … Continue reading

To Apply:

Interested applicants can send a resume and cover letter to the Human Resources department, by email to gro.v1488144464lafbp1488144464@tiur1488144464cer1488144464, via fax at 610-432-5174, or mail a copy to 402 North Fulton Street, Allentown, PA 18102.


Pinebrook Family Answers is committed to providing college students with internships that translate academic knowledge into professional work experience. Internship positions are available for students seeking to fulfill course requirements or to achieve practical experience in the child welfare/behavioral health field.

Students meet regularly with their supervisor for supervision, training and guidance. The supervisor will submit written evaluations of the student’s performance to the faculty adviser, according to the school’s requirements. Upon completion of their internship, students are asked to complete an evaluation of their experience at Pinebrook Family Answers.

Non-Masters Level Internships

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Masters Level Internships

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To Apply for Internships:

Contact Pinebrook’s Clinical Supervisor, Suzanne Messner, to discuss internship opportunities, course requirements and qualifications by email to gro.v1488144464lafbp1488144464@rens1488144464sems1488144464, via fax at 610-432-5174. During the selection process, students are expected to submit a cover letter, resume, and references. Candidates will meet with their internship supervisor to review the intern’s responsibilities and the agency’s expectations to ensure the quality of the internship experience.