Pinebrook Family Answers
As a leader in the field of social services and behavioral health for children, young adults and families, our goal is to hire well-qualified, highly-skilled employees. Pinebrook Family Answers’ staff are highly valued in the community for their commitment to helping children, families and seniors in need. Each employee not only plays a critical role in the lives of the individuals we serve, but in the successful outcomes they achieve. In order to respond adequately to the needs of our diverse community, professionals with bilingual (English and Spanish) skills are also valuable additions to our staff.
Pinebrook Family Answers provides a competitive benefit package and a supportive work environment for our employees to grow professionally. A PA criminal history check, child abuse clearance, FBI fingerprint check, and drug test are required for all positions. Certain positions may require a valid PA driver’s license, a clean driving record, or two (2) step TB testing.
Available Positions – Full Time
JOB SUMMARY: Under direction of the HFW Supervisor or his or her designee, the High Fidelity Wraparound Youth Support Partner (YSP) is a young adult who has had the experience of living with severe emotional and/or behavioral health challenges. This provides an empathetic link to the youth in wraparound through which the YSP supports and extends the work of the HFW facilitator to ensure the phases and activities, principles, and theory of change are accomplished and provides direct services to the youth to better ensure an individualized approach.
QUALIFICATIONS: The incumbent in this position must have the life experience of having a diagnosis of severe emotional disorder before the age of 19, but not be a current service recipient of Hi Fidelity Wraparound Services. This position requires an outgoing personality that can engage people from different cultures, ages, and backgrounds. The incumbent in this position must possess an understanding of and experience with different systems, including schools, mental health, child welfare, juvenile justice, health care and others. S/he must possess extensive knowledge of community resources and the ability to access them. This position requires working flexible and on-call hours, and the incumbent must have a valid driver’s license and insurance, excellent driving record, and reliable transportation. S/he must demonstrate sensitivity to the cultural and socio-economic differences present among the Agency’s defined-service population.
JOB SUMMARY: Under the supervision of the Sr. Clinical Program Manager, the incumbent completes tasks related to admissions for outpatient services, including intake, processing and follow-up record keeping of all clients in the behavioral health program, including archiving and discharges. The incumbent also assists the consulting medical professionals in the management of patient records and services. In addition, s/he greets visitors, handles incoming telephone calls, and assists with patient flow. S/he facilitates scheduling using the electronic health record and performs selected clerical functions.
QUALIFICATIONS:. The incumbent of this position must have a high school diploma and one to two years of experience with medical records and patient admissions in the human services or medical field. S/he must have strong interpersonal and customer service skills, be computer proficient in standard applications, well-organized and able to multi-task. S/he must have a warm, friendly personality and the ability to handle a busy telephone system as well as the ability to respond professionally to inquiries at the front desk and among the medical community. The incumbent must demonstrate sensitivity to the cultural and socioeconomic differences present among the Agency’s defined service population.
JOB SUMMARY: Under supervision of the Sr. Clinical Program Manager, the Clinical Program Manager supervises the work of interns and selected clinicians in the Agency’s Outpatient Psychiatric Program; this may include working at multiple sites. S/he supervises master’s-level interns and clinicians applying for state licensure. S/he may provide direct counseling services to selected clients.
QUALIFICATIONS: This position requires a master’s degree in counseling, social work or a related discipline and one of the following licenses: LPC, LMFT or LCSW, and a minimum of five years’ counseling experience within the last ten years. Additional experience of at least three years as a supervisor in an outpatient setting with a fee-for-service billing structure is preferred. The incumbent must possess an understanding of managed care, financial productivity requirements and quality assurance programs. It is essential that the Clinical Supervisor demonstrate sensitivity to the cultural and socioeconomic differences present among the Agency’s defined service population.
JOB SUMMARY: Under supervision of the Clinical Program Manager, the incumbent of this position provides psychotherapy to children, adults and families in the Outpatient Behavioral Health Program.
Psychotherapists must strive for the delivery of best clinical practices in the field, including engaging clients in the development implementation of their own treatment plans during regular counseling sessions. S/he is also expected to complete progress notes and other paperwork required by policy. Attendance sheets must be submitted immediately following the completion of each counseling session held. Progress notes must be completed within 48 hours of the session.
Bilingual skills required (English and Spanish);
This position requires a master’s degree (or doctoral degree) in psychology, clinical social work, counseling or a related discipline from an accredited college or university, and experience doing psychotherapy in an outpatient, partial hospital or residential setting. S/he must also demonstrate an understanding of providing clinical services in a managed-care environment and willingness to provide treatment and work within that system. The incumbent must also practice sensitivity to the cultural and socioeconomic differences present among the Agency’s defined-service population.
Available Positions – Part Time
JOB SUMMARY: Under the supervision of the Director of Behavioral Health Services, the incumbent provides brief counseling/social work services to children and families associated within the Community Health Services at St. Luke’s University Hospital, and/or at selected middle school sites … Continue reading
JOB SUMMARY: Under supervision of an administrator in the outpatient clinic, the incumbent of this position provides psychotherapy to children and their caregivers, as well as adults referred to the Agency’s outpatient behavioral health service. Given that part-time flexible therapists … Continue reading
JOB SUMMARY: In collaboration with the Director of Behavioral Health Services, the incumbent of this position will co-manage and provide care for the Agency’s outpatient clients. S/he will complete documentation in accordance with agency requirements as outlined in the … Continue reading
JOB SUMMARY: The Agency’s licensed Psychiatrist will provide psychiatric care for clients referred to the Agency’s outpatient clinics and be willing to travel to all locations or via tele-psychiatry as needed. S/he will complete required documentation for psychiatric care provided in … Continue reading
JOB SUMMARY: Under the supervision of the Transportation and Visitation Program Supervisor, provides transportation and monitoring of family visits. The incumbent must commit to accepting a minimum of two(2) assignments per month. S/he ensures the safety of children at all … Continue reading
JOB SUMMARY: Under the supervision of the Transportation and Visitation Program Supervisor, transports children placed in foster care and other residential settings to and from family visits and other appointments. The incumbent must commit to accepting a minimum of two(2) … Continue reading
JOB SUMMARY: Homemaker-Health Aides provide hands-on personal care to the elderly, disabled, and/or handicapped individual in addition to providing a clean, healthy environment for clients and their families. Homemaker-Health Aides are supervised on a day-to-day basis by both the … Continue reading
Interested applicants can send a resume and cover letter to the Human Resources department, by email to gro.v1498484661lafbp1498484661@tiur1498484661cer1498484661, via fax at 610-432-5174, or mail a copy to 402 North Fulton Street, Allentown, PA 18102.
Pinebrook Family Answers is committed to providing college students with internships that translate academic knowledge into professional work experience. Internship positions are available for students seeking to fulfill course requirements or to achieve practical experience in the child welfare/behavioral health field.
Students meet regularly with their supervisor for supervision, training and guidance. The supervisor will submit written evaluations of the student’s performance to the faculty adviser, according to the school’s requirements. Upon completion of their internship, students are asked to complete an evaluation of their experience at Pinebrook Family Answers.
Non-Masters Level Internships
Masters Level Internships
To Apply for Internships:
Contact Pinebrook’s Clinical Supervisor, Suzanne Messner, to discuss internship opportunities, course requirements and qualifications by email to gro.v1498484661lafbp1498484661@rens1498484661sems1498484661, via fax at 610-432-5174. During the selection process, students are expected to submit a cover letter, resume, and references. Candidates will meet with their internship supervisor to review the intern’s responsibilities and the agency’s expectations to ensure the quality of the internship experience.