Employment Opportunities

Pinebrook Family Answers

As a leader in the field of social services and behavioral health for children, young adults and families, our goal is to hire well-qualified, highly-skilled employees. Pinebrook Family Answers’ staff are highly valued in the community for their commitment to helping children, families and seniors in need. Each employee not only plays a critical role in the lives of the individuals we serve, but in the successful outcomes they achieve. In order to respond adequately to the needs of our diverse community, professionals with bilingual (English and Spanish) skills are also valuable additions to our staff.

Pinebrook Family Answers provides a competitive benefit package and a supportive work environment for our employees to grow professionally. A PA criminal history check, child abuse clearance, FBI fingerprint check, and drug test are required for all positions. Certain positions may require a valid PA driver’s license, a clean driving record, or two (2) step TB testing.

Available Positions – Full Time

Office Manager (Allentown)

JOB SUMMARY: Under the supervision of the Allentown Sr. Clinical Program Manager, the incumbent provides management and supervision for BHS Clerical and Admissions Staff. S/he ensures that the reception desk is staffed properly and that coverage is available for all regular business hours, including evenings and Saturdays. The incumbent works closely with BHS clinical supervisory staff to assess that clerical needs are being meet in a timely and effective manner. The BHS Officer Manager also works to develop a strong working relationship with all clinical staff, including consulting physicians and other medical staff. 

QUALIFICATIONS: The incumbent of this position must have at least a high school diploma and experience in clerical or medical records work, including at least five years of experience working within a medical office. S/he must be proficient in standard computer programs and be knowledgeable in network computerized systems. S/he must demonstrate interpersonal skills relevant to management and supervision. S/he must demonstrate sensitivity to the cultural and socioeconomic differences present among the Agency’s defined-service population. 

Family Outreach Worker

JOB SUMMARY: Under the supervision of the Program Supervisor, the Family Outreach Worker works closely with identified school personnel and/or attendance team(s) and provides in-home truancy-intervention services with a strengths-based, solution-focused approach that emphasizes full engagement with the student and family.  Identifies and documents clients’ strengths, needs, and truancy- risk factors, while providing case management, psychoeducational parenting skills, and support as indicated.  Arranges referrals to community services/resources as needed.  The incumbent of this position works with the supervisor to schedule his or her vacation during the school calendar winter and summer breaks.

QUALIFICATIONS:  Bilingual Skills (English/Spanish) required. The incumbent of this position is required to have a bachelor’s with at least 5 years of experience or master’s degree.  The degree should be in social work, or a related field, from an accredited college or university.  S/he must have knowledge of family dynamics, child development and truancy interventions.  Experience providing family support services in addition to strong communication, writing, and organizational skills is required.  Working with schools and related systems is a plus.  The incumbent must demonstrate sensitivity to the cultural and socioeconomic differences present among the Agency’s defined service population and adhere strictly to the Code of Ethics established by NASW.  An excellent driving record, reliable car and proper liability insurance on his/her vehicle is also necessary.

SHAPE Case Manager

JOB SUMMARY:  The duties of this position entail case coordination, assessment and goal planning, direct casework and concrete services to clients through the SHAPE Program as funded through Lehigh County Office of Children and Youth.  A SHAPE Case Manager is supervised and annually evaluated by the Director of the SHAPE Program.

QUALIFICATIONS:  BA or BS in Social Work or related human service filed and appropriate experience in human services.  Knowledge of community resources, referral procedures; ability to work with high-risk families is essential; strong written and spoken communication skills; organizational and leadership skills; ability to effectively respond to the needs of individuals and groups, as well as to portray and maintain professional boundaries; the commitment to empowering others to solve their own problems; valuing a nurturing family as the ideal environment for a person; conviction about the capacity of people to grow and change; awareness and sensitivity to the service population’s cultural and socioeconomic characteristics; ability to establish a respectful relationship with persons served  to help them gain skills and confidence; the ability to work collaboratively with other personnel and/or service providers or professionals; the capacity to maintain a helping role and intervene appropriately to meet service goals; the ability to set appropriate limits; ability to make visits in the community, including climbing stairs; ability to use phone; own transportation, clean driving record, and requisite auto insurance.

Youth Support Partner

JOB SUMMARY: Under direction of the HFW Supervisor or his or her designee, the High Fidelity Wraparound Youth Support Partner (YSP) is a young adult who has had the experience of living with severe emotional and/or behavioral health challenges. This provides an empathetic link to the youth in wraparound through which the YSP supports and extends the work of the HFW facilitator to ensure the phases and activities, principles, and theory of change are accomplished and provides direct services to the youth to better ensure an individualized approach.

QUALIFICATIONS: The incumbent in this position must have the life experience of having a diagnosis of severe emotional disorder before the age of 19, but not be a current service recipient of Hi Fidelity Wraparound Services.This position requires an outgoing personality that can engage people from different cultures, ages, and backgrounds. The incumbent in this position must possess an understanding of and experience with different systems, including schools, mental health, child welfare, juvenile justice, health care and others. S/he must possess extensive knowledge of community resources and the ability to access them. This position requires working flexible and on-call hours, and the incumbent must have a valid driver’s license and insurance, excellent driving record, and reliable transportation. S/he must demonstrate sensitivity to the cultural and socio-economic differences present among the Agency’s defined-service population.

Facilitator

JOB SUMMARY : Under direction of the HFW Supervisor or his or her designee, the High Fidelity Wraparound Facilitator has the primary responsibility to ensure that the HFW wraparound process is implemented with fidelity. The HFW facilitator is responsible to engage the youth and family in the wraparound process and help them identify and articulate their primary needs. Once this has been accomplished, the facilitator engages the team of people who are providing services and support for the family and manages the team process to ensure that the team’s mission and goals address the family’s priority needs and develop an integrated plan that focuses on these needs. Once the plan is developed, the facilitator monitors implementation to ensure the plan meets the family’s needs. Throughout the process the facilitator strives to teach the family to manage their own services, supports and plan. The facilitator is responsible to connect the family to resources and make sure all parts of the plan are implemented in a timely fashion.

QUALIFICATIONS:

Bilingual (English and Spanish) skills a plus but not required. This position requires a bachelor’s degree in psychology, social work or a related human services field , and a minimum of two full-time years’ experience working in relevant family, children/youth or community service capacity. The incumbent must demonstrate strong communication/interpersonal and organizational skills. S/he must possess a broad base of life experience and a diverse view of what families need to have better lives. This position requires working flexible and on-call hours, and the incumbent must have a valid driver’s license and insurance, excellent driving record, and reliable transportation. S/he must demonstrate sensitivity to the cultural and socio-economic differences present among the Agency’s defined-service

Available Positions – Part Time

Assessment Specialist – 20 hrs/week

JOB SUMMARY:  The Assessment Specialist administers a validated risk/needs assessments to selected inmates within the Forensic Services systems. S/he works closely with in and under the supervision of the Director of Forensic Services to provide services in line with the agency’s mission and philosophy. QUALIFICATIONS: Minimum … Continue reading

Part-time flexible Psychotherapist

JOB SUMMARY:  Under supervision of an administrator in the outpatient clinic, the incumbent of this position provides psychotherapy to children and their caregivers, as well as adults referred to the Agency’s outpatient behavioral health service. Given that part-time flexible therapists … Continue reading

Certified Registered Nurse Practitioner

  JOB SUMMARY:  In collaboration with the Director of Behavioral Health Services, the incumbent of this position will co-manage and provide care for the Agency’s outpatient clients.  S/he will complete documentation in accordance with agency requirements as outlined in the … Continue reading

Psychiatrist

JOB SUMMARY: The Agency’s licensed Psychiatrist will provide psychiatric care for clients referred to the Agency’s outpatient clinics and be willing to travel to all locations or via tele-psychiatry as needed.  S/he will complete required documentation for psychiatric care provided in … Continue reading

Visitation Monitor

JOB SUMMARY: Under the supervision of the Transportation and Visitation Program Supervisor, provides transportation and monitoring of family visits. The incumbent must commit to accepting a minimum of two(2) assignments per month. S/he ensures the safety of children at all … Continue reading

Driver

JOB SUMMARY: Under the supervision of the Transportation and Visitation Program Supervisor, transports children placed in foster care and other residential settings to and from family visits and other appointments. The incumbent must commit to accepting a minimum of two(2) … Continue reading

Homemaker-Health Aide

  JOB SUMMARY: Homemaker-Health Aides provide hands-on personal care to the elderly, disabled, and/or handicapped individual in addition to providing a clean, healthy environment for clients and their families. Homemaker-Health Aides are supervised on a day-to-day basis by both the … Continue reading

To Apply:

Interested applicants can send a resume and cover letter to the Human Resources department, by email to gro.v1513086518lafbp1513086518@tiur1513086518cer1513086518, via fax at 610-432-5174, or mail a copy to 402 North Fulton Street, Allentown, PA 18102.

Internships

Pinebrook Family Answers is committed to providing college students with internships that translate academic knowledge into professional work experience. Internship positions are available for students seeking to fulfill course requirements or to achieve practical experience in the child welfare/behavioral health field.

Students meet regularly with their supervisor for supervision, training and guidance. The supervisor will submit written evaluations of the student’s performance to the faculty adviser, according to the school’s requirements. Upon completion of their internship, students are asked to complete an evaluation of their experience at Pinebrook Family Answers.

Non-Masters Level Internships

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Masters Level Internships

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To Apply for Internships:

Contact Pinebrook’s Clinical Program Manager, Anne Marko, to discuss internship opportunities, course requirements and qualifications by email to gro.v1513086518lafbp1513086518@okra1513086518mA1513086518, via fax at 610-432-5174. During the selection process, students are expected to submit a cover letter, resume, and references. Candidates will meet with their internship supervisor to review the intern’s responsibilities and the agency’s expectations to ensure the quality of the internship experience.